Forgot password email error

[newham-council-r-thieves]

Thought I'd let the team know that when you choose forgot password, it asks for username or email, which you fill and the email comes instantly... However, in the email there's a link that takes you to choose a new password, that link doesn't work and homepage loads up.

All the "&" symbols in the URL have been urlencoded to %3b so I had to manually change them all to "&" and I was able to reset password and login.

Please fix this as others might not be technically aware and give up trying to sign in.

[billie.skeggs]

ive just tried this and it seems to work ok. what browser you using.. ill go through the error logs as well but i cant replicate the error so far..

[newham-council-r-thieves]

I see, could be a small issue then

Firefox 12.0
And it was sent to a hotmail account (email providers seem to edit links for various reasons sometimes)

[billie.skeggs]

I see, could be a small issue then

Firefox 12.0
And it was sent to a hotmail account (email providers seem to edit links for various reasons sometimes)

im using FF 12. and emails going to gmail.. will have a play in the morning when home from work.. see what i can do