Author Topic: Proof that ANPR cameras in car parks don't work  (Read 120313 times)

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Offline Web Admin

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Re: Proof that ANPR cameras in car parks don't work
« Reply #165 on: 17 October, 2018, 12:40:54 PM »

PARKING MAD Driver baffled after receiving £100 parking fine when his broken down car was on the back of a TOW TRUCK at service station

He only pulled into service station because his car had overheated and it wouldn't start again

A DRIVER'S day went from bad to worse when he was given a £100 parking fine -- while his car was on the back of a TOW TRUCK.

James Cook, 22, was on his way to a romantic break in Scotland with his girlfriend when his car overheated.

Ridiculous ... James Cook's parking fine correspondence

Driver ... James was on his way to Scotland for a romantic getaway with his girlfriend

His journey ended at Knutsford Service Station in Cheshire -- half way from his home in Leamington Spa to the Scottish border -- when steam started billowing from his car's bonnet.

He called the RAC who tried to fix the motor but had to tow it away three hours later.

Not only was his holiday ruined, but days later James received a letter from a car park operator saying he was being fined £100.

CP Plus Ltd said he had overstayed the two hour parking limit -- despite the fact his car had clearly broken down.

The company demanded he pay the fine, which could be reduced to £60 if he paid within two weeks.

Mr Cook, who works as a photo processor, said: “I just burst out laughing.

“The first thing I saw was the pictures. I thought ‘someone is having a laugh here’.

“I couldn’t believe it. I appealed it straight away.

Apology ... Parking company saw its error after James fought back

“They asked me to send them the evidence, so I just wrote to them and said ‘you have sent me the evidence you jokers’.

“Two days later they wrote back to say they were cancelling the fine.”

He added: “It doesn’t look like an automatic thing to me. It looks like someone has put those pictures in the boxes and it’s been through a person.”

An email from CP Plus to Mr Cook sent on Monday confirmed the fine had been cancelled.

It read: “In light of your claims, the representations stated in your appeal have been noted and upheld.

“We apologise sincerely for any inconvenience and can confirm that this notice has been cancelled in full and no further action will take place on this occasion.”

Offline Web Admin

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Re: Proof that ANPR cameras in car parks don't work
« Reply #166 on: 17 October, 2018, 01:03:14 PM »

Grandfather fined £100 for spending too long in McDonalds car park - after visiting twice in one day

Robert Newton was shocked after he was hit with the fee after he had his lunch at the fast food venue and then went back later to buy his grandchildren a happy meal

Robert Newton drove off but came back 10 minutes later with his grandchildren

A granddad claims he was handed a £100 fine for spending too long in a McDonald's car park after he went twice on the same day.

Robert Newton popped into the fast-food chain's restaurant on his way to pick up his grandchildren.

Feeling peckish, the 59-year-old had a deli chicken wrap and eat it in the car park , before driving off 10 minutes later.

After picking up his granddaughter and grandson in nearby Gillingham, Kent, he then went back to the restaurant to buy them a Happy Meal.

Once he had ordered, Robert again parked in the restaurant car park in Sittingbourne, Kent, so his grandchildren could eat their meals and left shortly afterwards.

But he was shocked to receive a letter from company which operates the car park claiming he owes them £100 for spending more than two hours on the land.

The 59-year-old was shocked to receive a letter from the car parking management company in the post

Robert said: "I drove though the drive-thru and parked up in the car park to eat it and then drove off and out of the car park about 10 minutes later.

"I then drove to Sheerness to pick up my grandson Connor and granddaughter Ellie as they were staying with my wife Deborah and I for a week during the summer holidays.

"I decided I would pop back into the McDonald's on the way back to Gillingham to get them both a Happy Meal.

"A week later I got a letter from the firm which operates McDonald's car parks which stated I had overstayed my allowed time in there.

"The letter said I'd been parked up there for 123 minutes - that's more than two hours.

"It is stupid their cameras can clock me going in for my meal but not going out again but can then clock me going out later with the grandchildren.

"The system does not work properly and getting a letter telling me I owe £100 is not a laughing matter.

"I don't understand how the camera didn't see that I had exited the car park and then drove back in later."

The letter allegedly said he had been parked for 123 minutes

Robert, who suffers from arthritis, said he intended to appeal.

A McDonald's spokesperson added: "At a number of our restaurants, parking restrictions are in place to ensure there is adequate parking for all customers.

"Where restrictions are in place, we work with industry-approved contractors to ensure any restrictions are clearly signposted and communicated.

"McDonald's does not profit from any penalty charges and if a customer feels they have been wrongly ticketed we would encourage them to get in touch with the third party contractor who issued the ticket."

Offline Web Admin

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Re: Proof that ANPR cameras in car parks don't work
« Reply #167 on: 17 October, 2018, 01:20:39 PM »

Mum ‘told it’s against the law to visit retail park twice in a day’

She parked at this retail centre (Picture: Google)

A woman says she was told it’s against the law to shop at a retail park twice in one day. Keri Ewins, 42, said she visited the out-of-town shopping area in the morning, parking her car to pick up some things at Home Bargains on the morning of November 10.

She drove off, then got on with the rest of her day including going to a doctor’s appointment and the school run. Later in the afternoon, she returned to the retail park to go to Halfords at Christchurch Retail Park near Bournemouth. Just a normal day, right?

Why are we telling you this? Well, apparently going back to the retail park was against the law. Obviously, it isn’t actually – but Keri, a healthcare assistant from Lymington, says that is what she was told when she received an £85 fine in the post.

The private company which runs the car park said she had been parked there for six hours and forty minutes, even though she had actually driven off and come back during that time.

Highview Parking said they weren’t able to rewind the CCTV to find out if she had left the area and returned, according to Keri. ‘When I phoned them, they were so rude, saying I had to pay the £85,’ Keri told the Bournemouth Echo.

‘They also said that once you have been to the car park, you couldn’t return within four hours. ‘I mean what if I was an elderly person and forgot to get dog food or something and then had to go back? They said that was breaking the law. It’s just ridiculous. ‘I’ve been back to the park and taken a picture of the signs. All they say is that you can’t park for longer than three hours and return within one.’

Keri added: ‘It also doesn’t allow for if you are dropping someone off or picking them up. ‘I can prove I wasn’t there for six hours because of the appointments I had.

‘£85 is a lot of money; I’m just not paying it. If they want to take me to court they can. ‘I’m really worried vulnerable people have had the same happen to them and hope this might warn people.’ has contacted Highview Parking for comment.

Commenting on the original article, others said they had experienced similar problems at the same retail park. Carol Faulker wrote: ‘My elderly disabled parents received a fine here because they had parked for over three hours. They had parked outside Costa in a disabled space and gone for a coffee, then moved the car to outside Petsathome into a disabled space to do some shopping.

‘After this they then decided to eat at Pizza Hut, so moved the car there. So yes they were there for more than three hours because they were using all the retailers!

‘I wrote on their behalf and the fine was canceled but it should never have been given. They are elderly and it worried them terribly.’

Offline The Bald Eagle

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Re: Proof that ANPR cameras in car parks don't work
« Reply #168 on: 29 November, 2018, 12:46:35 PM »
#135, 136 and 137

From Hansard


Sir Greg Knight
#135 The hon. Member for Warrington South (Faisal Rashid) mentioned one of many cases in which usually pensioners, although not always—some of the cases that have come to my attention have involved pensioners—type one digit of their registration number into the machine incorrectly and the machine does not allow for any correction of the details already entered. The fee is nevertheless paid, but a ticket is issued. So, for many people, parking on private land can be a traumatic and expensive business.

#136 One of the reasons why we need a mandatory code now is that technology is being used to provide evidence. The growing misuse of automatic number plate recognition cameras is a particular worry to me. Cameras ostensibly enable private parking companies to keep a record of exactly how long a motorist has remained in a car park and provide photographic evidence if they exceed the time they have paid for. They say that the camera never lies, but things are not always as they seem.

In one car park at a fast food restaurant in Nottinghamshire that is policed by CCTV, drivers are told they must not enter the car park when the restaurant is closed. However, the signage telling them that is ​located inside the carpark itself, along with the details of the opening times of the restaurant, making it impossible for a motorist to know before they enter the car park whether they will receive a private parking notice.

#137 At another private car park at a fast food outlet in Enfield, a driver was recently issued with a parking charge notice for overstaying. In this case, the motorist visited the restaurant twice in one day. The ANPR cameras recorded her leaving the car park on the first visit and returning for the second. By using the photos the wrong way around, the car park operators tried to charge her a penalty for a period when she was not even in the car park.

Offline The Bald Eagle

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Re: Proof that ANPR cameras in car parks don't work
« Reply #169 on: 04 February, 2019, 10:01:50 AM »

Drivers 'fined in error' at Crowborough station car park

Motorists say they have been given tickets for parking in a car park they haven't actually left their cars in.

Since the introduction of new cameras which read number plates, many people doing drop-offs and pick-ups at Crowborough claim they have wrongly received £100 penalty notices.

Thameslink Govia said this was due to dirty number plates or cars driving too close together, and anyone who believes they have been wrongly fined can appeal.

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Offline Ewan Hoosami

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Re: Proof that ANPR cameras in car parks don't work
« Reply #170 on: 06 February, 2019, 03:59:00 AM »
Hmmmm.......... as well as using a monumentally useless ANPR system, Indigo are also ignoring the monumentally useless BPA Ltd's monumentally useless Code of Practice.

14 Misrepresentation of authority

14.2 You must not use terms which imply that parking is being managed, controlled and enforced under statutory authority.This includes using terms such as ‘fine’,‘penalty’ or ‘penalty charge notice’.

I suspect that the BPA Ltd's top investigator is ready to spring into action as we speak

Appealing to the council is like playing chess with a pigeon. You might be a chess grand master but the pigeon will always knock all the pieces over, shit on the board and then strut around triumphantly.


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