Author Topic: PR disaster for Morrisons - courtesy of ParkingEye  (Read 3052 times)

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Offline Web Admin

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PR disaster for Morrisons - courtesy of ParkingEye
« on: 17 July, 2014, 11:34:45 AM »
Morrisons issue fake parking ticket

By Cat Dow
Thursday 17th July 2014

Supermarket fined a couple for excessive parking when vehicle wasn’t even in car park.

Morrison has been heavily criticised for issuing a false parking ticket. A couple from Oxfordshire received an £85 parking fine but couldn’t recall parking in the supermarket for over six hours. That's because they weren't there.

Morrisons use Parking Eye, an automatic number plate recognition (ANPR) technology to monitor the time each vehicle spends in its car parks. It does this by recording the entry and exit time of each car.

Kenny Williams and Rebecca Foot received the penalty notice, stating their white camper van had been parked in the Banbury supermarket for over six hours. Mr Williams said, “When we got the letter we were racking our brains as to where we were that day and we had a Eureka moment and realised we were getting the MOT done.”

The local Kwik Fit corroborated Mr Williams’ account of his van’s whereabouts and the supermarket has since cancelled the fine. Morrisons issued a statement apologising, claiming there was a ‘technical error’ with the cameras. Mr Williams responded, “It’s wrong that if you go shopping there you get clobbered for a fine. Other people, like pensioners, might not question it and might be paying a charge for nothing.”

It’s worth noting that fines from private companies are not legally enforceable. Unless the police or a council issues the ticket, you don’t have to pay it. That’s not to say you can use private car parks in blatant ignorance to their rules. You’re under contract. You choose to park, you pay. But to uphold a fine from a private car park, the parking operator needs to take you to court. This can be significantly more costly if you choose not to pay the fine. Obviously, if the fine makes a false claim as in this situation, we'd recommend writing a strongly-worded letter of appeal before shelling out your dough.

Offline The Bald Eagle

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Re: Morrisons PR disaster - courtesy of ParkingEye
« Reply #1 on: 17 July, 2014, 11:38:29 AM »
"It’s worth noting that fines from private companies are not legally enforceable."

I wonder if the paper consulted lawyers before giving out that advice? <_>


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