(Gentleman from Marston's)
"Of course, Mrs Timms, we totally understand that you were not the owner of the car at the time, and let's look at this as a piece of luck! Had you committed the offence AND had to pay for it, that would be a double dent to your pride, but you can have a clear conscience that you did not commit the offence... Isn't that wonderful. Now, how would you like to pay?"
"It may help to ease that credit card out of your purse gently? We wouldn't want to give the poor thing a shock now would we!"
happened here?